Linda Marshall

In today’s complex work environments, HR professionals must do more than manage policies—they must lead with insight, empathy, and influence. This session explores how Emotional Intelligence equips HR leaders to become trusted strategic partners, enhance organizational culture, and drive meaningful change. Participants will discover how self-awareness, emotional regulation, and social intelligence can elevate everyday HR decision-making and support long-term business goals.

HR professionals are often at the center of workplace tension and transformation. Emotional Intelligence provides the foundation to lead through change, resolve conflict effectively, and shape psychologically safe cultures. In this session, we’ll examine practical strategies for applying EI to navigate difficult conversations, support employee well-being, and model resilient leadership across the organization.

From performance management to talent development, Emotional Intelligence empowers HR professionals to design and deliver people practices that build trust and inspire high performance. This session will focus on how HR can use EI to foster employee engagement, enhance leadership development, and create a culture of accountability, strengthening both individual and organizational success.